Tours Club India - Refund & Cancellation Policy

At Tours Club India, we strive to provide transparent and hassle-free travel experiences. Please review our booking, payment, cancellation, and refund policies outlined below before confirming your travel arrangements.

1. Booking Confirmation Policy

• Upon successful booking, you will receive a booking confirmation voucher via email within 24 hours.
• In case your preferred slots or accommodations are unavailable, we will arrange an alternative schedule based on your preference and send a revised confirmation voucher.
• Alternatively, if the proposed alternatives are not acceptable to you, you may opt to cancel your booking, and a full refund will be processed.

2. Payment Terms & Schedule

To confirm and secure your booking with Tours Club India, the following payment schedule must be strictly followed:

• Advance Booking Amount: 30% of the total package cost must be paid at the time of booking to reserve services.
• Mid-Term Payment: 50% of the total package cost is due at least 30 days prior to the departure date.
• Final Settlement: The remaining 20% balance must be cleared at least 10 days prior to the departure date.

3. Cancellation Policy

If you need to cancel your trip due to any personal or unexpected reasons, please notify us in writing via email. The following cancellation charges apply based on the date of notification:

• 30 days or more prior to departure: 25% of the total tour package cost will be deducted as cancellation charges.
• Between 15 to 30 days prior to departure: 50% of the total tour package cost will be deducted as cancellation charges.
• Within 7 days of departure: 80% of the total tour package cost will be deducted as cancellation charges.

4. Refund Policy

• Eligible refund amounts, determined after deducting the applicable cancellation fees, will be credited back to the original source of payment.
• The refund process takes up to two months (60 business days) from the date of formal cancellation approval.

5. Unforeseen Weather & Natural Circumstances

In the event of unforeseen weather conditions, roadblocks, landslides, or government restrictions, certain planned activities or sightseeing points may be canceled or altered. In such cases:

• Our ground team will make every reasonable effort to provide an alternative feasible activity.
• No cash refunds or compensation will be issued for activities or services missed due to circumstances beyond our control.

6. Contact Details for Cancellations & Inquiries

For any cancellation requests, refund status updates, or questions, please contact our support team:

Phone Numbers:

• +91 8126484102

Email: info@toursclubindia.com
Office Address: RR Tower 01, Ground Floor, Kargi Road, Kargi Chowk, Dehradun, Uttarakhand 248001
Website: https://toursclubindia.com/
Support Desk: https://toursclubindia.com/contact-us