Tours Club India - Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Tours Club India ("we," "our," or "us") operates as an independent private travel agency offering customized holiday and pilgrimage tour packages. We are committed to safeguarding the privacy and personal data of visitors to our website (https://toursclubindia.com/) and travelers booking packages with us. This Privacy Policy describes how we collect, handle, protect, and disclose your personal information in accordance with applicable data protection laws.

2. Information We Collect

We may collect personal information that you provide directly to us when filling enquiry forms, booking tour packages, or contacting our customer desk, including:

Personal Details: Full name, age, gender, and date of birth.
Contact Information: Phone number, WhatsApp contact, and email address.
Travel Details: Preferred travel dates, destination requirements, hotel preferences, passenger weight (where required for aviation payload safety), and special requests.
Identification Data: Government-issued photo identification details (such as Passport, Voter ID, or Driving Licence) required strictly for verifying guest stays, permits, or charter manifests.

3. How We Use Your Information

We utilize the collected information strictly for operational and customer assistance purposes, such as:

Processing, reserving, and confirming your customized tour itineraries and ground services.
Communicating reservation updates, booking vouchers, and itinerary confirmations.
Providing responsive customer support before, during, and after your trip.
Ensuring passenger safety, compliance with mountain safety guidelines, and logistic arrangements.
Improving our travel offerings, website functionality, and user experience.

4. Sharing of Information

We do not sell, trade, rent, or commercialize your personal information to third parties. We share your data only with trusted partners strictly necessary to fulfill your booked tour:

Authorized Ground Operators: Partnered hotels, transport vendors, drivers, and local tour guides responsible for executing your itinerary.
Charter & Logistics Partners: Registered transport and aviation operators for flight manifests, safety clearances, and operational ground coordination.
Legal Compliance: Authorized law enforcement or regulatory authorities only when strictly required by applicable legal mandates or court orders.

5. Payment Information

All financial transactions are processed securely through certified, PCI-DSS compliant third-party payment gateways or direct bank transfers (NEFT/RTGS/IMPS). Tours Club India does not collect, record, or store any sensitive payment card numbers, CVVs, or online banking passwords on its servers.

6. Cookies & Analytics

Our website utilizes standard browser cookies and analytics tools (including Google Tag Manager, Google Analytics, and Microsoft Clarity) to analyze aggregate site traffic, measure advertising efficiency, and improve browsing convenience. You may choose to disable cookies through your browser settings; however, certain site features may have reduced functionality.

7. Third-Party Services

Our website may contain links to external third-party sites or digital resources for reference. Tours Club India is not responsible for the privacy practices, tracking methods, or contents of these third-party platforms. We recommend reviewing their respective privacy policies when visiting external links.

8. Data Retention

We retain your personal information only as long as necessary to complete your travel arrangements, provide active customer service, resolve disputes, and comply with standard statutory legal or tax accounting obligations.

9. Data Security

We implement appropriate technical, organizational, and physical security measures—including Secure Sockets Layer (SSL) encryption—to protect your personal information against unauthorized access, accidental alteration, disclosure, or destruction. Access to guest details is restricted solely to authorized operational staff managing your booking.

10. Your Rights

Subject to applicable regulations, you maintain the right to:

Request access to the personal data we hold about you.
Request correction or updating of any inaccurate or outdated information.
Request the deletion of your personal data, provided it is no longer required for active bookings or legal recordkeeping.

To exercise these rights, please contact our support desk in writing at info@toursclubindia.com.

11. Children's Privacy

Our travel services and website are not directed to individuals under the age of 18 without parental consent. Any travel arrangements for minors must be initiated, booked, and verified by an authorized adult parent or legal guardian.

12. Changes to Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our business processes or applicable statutory regulations. Any updates will be published directly on this page with an updated "Effective Date." We encourage visitors to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our team:

Tours Club India
Office Address: RR Tower 01, Ground Floor, Kargi Road, Kargi Chowk, Dehradun, Uttarakhand 248001
Phone: +91 8126484102
Email: info@toursclubindia.com
Website: https://toursclubindia.com/
Support Desk: https://toursclubindia.com/contact-us